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Processor Intel(R) Core(TM) i7-8650U CPU 1.90GHz, 2112 Mhz, 4 Core(s), 8 Logical Processor(s) I'd like to try an alternative driver, but not sure how to.

When I click to update the driver on the headset device, it says that I have the best driver already installed.

My Dell Command Update app updates are up-to-date.

The driver for each of the headset devices is Microsoft's USB Audio Device version 4.1.

Have tried the laptop's inbuilt speaker and it does NOT crackle (its using a Realtek driver).

It is on an earlier build of Windows 10 Enterprise.

Have tried all 3 different headsets on my old HP laptop and they all work fine their.

Have tried all USB ports on the Dell and also its docking module and all have the same crackling.

Have tried 3 different headset manufacturers and all have the same crackling.

I have just been setting up a new Dell Latitude 5490 laptop for my work and have noticed crackling noised in my USB connected headsets.

Hello, I was Googling issues with audio crackling and I came across your posts above, so I just wanted to ask whether you might have any insights into what might be a similar issue that I am experiencing.

Sound Device Realtek High Definition Audio Sound Device NVIDIA Virtual Audio Device (Wave Extensible) (WDM) Sound Device NVIDIA High Definition Audio Operating System Microsoft Windows 10 (build 17134), 64-bit Processor Intel(R) Core(TM) i7-7700K CPU 4.20GHz

Usb vid_0bda&pid_0129&rev_3960 dell